PayLink Learning Center

Voids and Refunds


To void or refund an order on PayLink, log in and head to Reports  Sales and click on the link to the check under the Ref / Date column. 

post void


If the payment has not already been closed in the batch on the payment processing account, the order will display a POST VOID button that voids the transaction. 
post credit

If the payment has already been closed in the batch, there will be an option to POST CREDIT which will issue a refund for the full price of the order. Click here for more details on payment processing.