PayLink’s Pending Orders screen operates similar to a Kitchen Display System (KDS) and chronologically displays all active and completed orders that were placed within the past 6 hours.
The Pending Orders screen helps you keep track of all new orders that come in from PayLink. An audible chime will be played for new orders and order updates.
Orders are split up into 4 tabs: Upcoming, Current, Ready and Completed.
Orange Bar: Indicates when a customer clicks “I’m Here” and submits their vehicle information.
Ready: Moves order to Ready column
Complete: Moves order to Completed column
Enable Chime: Enables an audible chime for new orders, Curbside Pickup arrivals, and orders marked as ready and/or complete by another user.
Pause Orders: Disables ordering for specific time slots. See link for more details.
Each check displays:
Use the Detail button to view more details, including item details and added/removed modifiers.
⇒ Important: If using an iPad or iOS device that is set to auto-lock after a certain period of inactivity then you must click the ☑ Remember me checkbox when logging in, otherwise it may logout while the device is in sleep-mode.