PayLink Learning Center

How do I enable/disable additional requests?


You can control the additional requests option that appears on each product during checkout. 

additional requests

When the "Show Additional Requests" box is checked on the Account 〉 Online Order Settings page, then another field labelled "Additional Requests hint text" is will be displayed and a custom hint can be entered.


enable additional requests


  • Use the ☑ Show Additional Requests checkbox the Online Order Settings under Account 〉  Online Order Settings  to choose whether to enable or disable the "Additional Requests" field for customers for when they're adding products to their cart.


  • Use the "Additional Requests" field add custom placeholder text. This helps indicate the type of requests that you'd prefer. (For example, "e.g. allergies, extra spicy, etc") 


additional requests field