PayLink Learning Center

Curbside Pickup

Overview

Curbside Ordering has the option to add pickup instructions for customers. The instructions will display on the customer’s digital receipt after checkout. For example, “Please call when you arrive” or “Park at the north entrance of the building”. This can help you communicate specific pickup instructions or info for the customer when they arrive to assist you in facilitating a seamless pickup process with your customers. 

curbside arrived

How to enable Curbside Pickup 

  1. Go to Account 〉 Online Store Settings. 
  2. Select the ☑ Curbside Pickup Available option. 
  3. Click Save.

online order options

For Curbside Pickup orders, customers will be asked to enter their vehicle information when they arrive at your location (e.g. White Honda Civic).

arrived animation

 

When this occurs, you can receive two types of notifications from PayLink:

    1. An audible chime will be played on the Pending Orders screen and the order will be marked as Arrived with an orange label. 

curbside pickup pending orders

    2. A text message notification upon customer arrival to designated employee phone number(s). 

curbside text notification