How do I configure text message alerts for employees?

Overview

Text message notifications can help keep employees and managers updated with alerts from PayLink.

PayLink can send text notifications to your employees and/or managers based on any or all of the following conditions: 

• When a customer leaves a rating of 2-stars or less.
• New online orders.
• When a customer has arrived at your location for curbside pickup. 

How to add a new number to receive alerts

     1. Once logged in, navigate to Account 〉 Profile.

     2. Scroll to the SMS Alerts section at the bottom on the page.

• Note: The Administrator field will be prepopulated with the mobile number used during registration.

     3. Add up to (2) mobile numbers in the Administrator and Manager fields. 

     4. Select checkbox ☑ options for 2 Stars or less, New Orders, and/or Curbside Pickup.

     5. Click Save.

⇒ Tip: Up to 2 mobile numbers can be designated. PayLink will automatically include the “1+” to the phone number once the Save button is clicked.