Restaurants are facing pressure to provide fast and convenient service and are turning to technology to do so. If your business is eager to catch up to the speed of the 21st century, it is crucial that you take advantage of technology that is accessible to you today. Look to the following solutions to speed-up service and boost operational efficiency.
Deliver Fast Service with Online Ordering
Online ordering has emerged as a champion among the suite of digital solutions available today to accelerate order fulfillment and expand the reach of customer service. Online ordering lets restaurants provide takeout and curbside pickup options, giving them the advantage of delivering fast service and increasing revenue while leaving seats available for dine-in guests.
PayLink's Online Ordering Solution: PayLink Online Ordering is a robust solution that gives restaurant staff the operational flexibility to fulfill more orders and service more guests digitally. PayLink’s Online Ordering is available as an integrated or standalone solution and offers new-age digital marketing capabilities including digital receipts, real-time ratings, and promotional advertising.
Speed-up Table Turnover with Mobile Checkout
Paying for the check at the end of the meal can be a slow and grueling process that can spoil a customer's otherwise great dining experience. As servers make multiple trips back and forth from the POS, there is a sensitive time-period where diners are waiting with increasing anguish to pay their check and leave. Mobile Checkout gives customers the power to speed-up their dining experience, which directly helps turn tables faster, and ultimately allows servers to see more customers and generate more revenue.
PayLink's Mobile Checkout Solution: PayLink Mobile Checkout lets patrons retrieve their check from their mobile device, tip and pay, without wait staff assistance. This contactless payment solution gives dine-in guests the ability to wrap up their visit faster while eliminating the time spent waiting for a server to collect the check.
Use Add to Order to Give Rapid Responses
It’s always great when a customer wants more, whether it be another drink, appetizer, or dessert. But if their server is too busy attending to other guests, that customer might forgo their extra order. It's an unfortunate but common occurrence where opportunity for increasing check size is missed and money is left on the table. PayLink provides a direct solution to this problem with Add to Order, accessible through Mobile Checkout. Customers use their smartphones to scan a QR code, retrieve their check, and add items to their tab. Those orders are sent directly to the kitchen or bar and automatically appear on the guest check. With Add to Order, restaurants maximize check sizes and customers are empowered to advance their service.
PayLink's Add to Order Solution: With PayLink’s Mobile Checkout you can place a QR code anywhere you want your guests to be able to add to their order. Orders are immediately fired to the kitchen or bar for preparation and added to their tab. Guests can choose to pay their check the old-fashioned way with the server or choose to use Mobile Checkout when they are ready to leave.
Powerful Speed is Possible (for All!)
As digital platforms continue to become more prevalent, diners will increasingly seek technology that delivers fast, convenient, and on-demand service. Savvy restaurants are turning to technology to accelerate service and reach more customers. Restaurants are seizing the opportunity to expand service options, improve speed of operations, and maximize revenue. Equipped with the right technology, any restaurant can turn speed-seeking guests into loyal customers.
PayLink® provides businesses with a powerful mobile commerce platform that helps food and beverage establishments and other businesses increase sales, decrease expenses, and improve customer experiences.
Our highly qualified team is eager to help you implement the strategies outlined above.